Gremlin Musical Instrument Co. - Terms of Business

GENERAL

All goods delivered by Gremlin Musical Inst. Co. to a customer remain the sole and absolute property of Gremlin Musical Inst. Co. until all money due to Gremlin Musical Inst. Co has been paid in full. The risk in the goods shall pass to the customer at the time of delivery.

We reserve the right to alter prices and specifications of goods if necessary, and we cannot be held responsible for any errors or omissions which may have occurred in the catalogue or price list.

We will not accept returned goods without prior authorisation.

Back orders will normally only be sent if the value exceeds £50.00. Small goods which are out of stock will be held over and sent with the next order unless you ask us not to at the time of order.

CARRIAGE

We will send orders carriage free to UK and Eire by 48 hour service, provided the trade value of the order (excluding VAT) exceeds the minimum for your area:

Larger consignments, and deliveries outside these areas will be charged at cost, and delivery times will take a little longer.

Damage in transit & shortages must be notified to both the carrier and us within three days of receipt.

Any claim for non-delivery must be received within 14 days of invoice date.

PAYMENT

You can use your credit account if you have one set up, or you can pay by cheque or by credit card (we take credit card payments both over the phone, and online). Our credit terms are 30 days net. We will allow 5% discount of goods value only (not the VAT) if payment reaches us within 7 days of you receiving the goods, or the invoice (whichever is the later).

We reserve the right to apply a surcharge at the rate of 2% per month on any overdue accounts.

New customers will normally be expected to trade with us on a Pro-forma basis before a credit account will be considered.

• E-Mail: post@gremlinmusic.co.uk
• Phone : 01903 203044
• Fax: 01903 203055
• Post: Unit A, Easting Close, Worthing, BN14 8HQ, UK